PRIVACY POLICY

Effective Date: 9th June 2025

1. Who We Are

We are Craig Hamilton Architects Ltd, an architectural practice based in the UK. Our website address is: www.craighamiltonarchitects.com

You can contact us at:

E: admin@craighamiltonarchitects.com

T: 01982 553312

Coed Mawr Farm, Hundred House, Llandrindod Wells, Powys LD1 5RP UK

2. What Data We Collect

We may collect and process the following personal data:

  • Your name, email address, and any other details you submit via our contact form.

  • Technical data such as your IP address, browser type, pages visited, and time spent on the site (via Google Analytics).

  • Data from third-party services you may interact with on our site (e.g., embedded maps or videos).

3. How We Collect Your Data

We collect data:

  • Directly from you when you fill in our contact form.

  • Automatically through cookies and analytics tools.

  • Via embedded third-party services (e.g. Google Maps, YouTube).

4. Why We Collect Your Data

We use your data to:

  • Respond to enquiries and communicate with you.

  • Improve and maintain our website.

  • Monitor site usage through analytics.

  • Comply with legal obligations.

5. Legal Basis for Processing

We process your data under the following legal bases:

  • Legitimate interests – e.g., responding to contact form submissions.

  • Consent – for optional cookies (see our Cookie Policy for details).

6. Cookies

We use cookies to enhance your experience and gather usage statistics via Google Analytics.

You can control or delete cookies through your browser settings. For more details, please see our Cookie Policy.

7. Who We Share Your Data With

We may share data with trusted third parties, including:

  • Website hosting providers

  • Google (for analytics)

  • Other embedded services such as Google Maps or YouTube

We do not sell your data or share it for marketing purposes.

8. How We Store and Protect Your Data

Your data is stored securely on servers located in the UK or EEA. We use appropriate security measures, including encryption and access controls, to protect your personal data.

9. How Long We Keep Your Data

  • Contact form data: retained for up to 12 months unless further communication takes place.

  • Analytics data: retained in line with Google’s data retention policy (typically 14 months).

10. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to processing or request restriction

  • Withdraw consent (where applicable)

  • Lodge a complaint with the ICO (www.ico.org.uk)

To exercise any of these rights, please contact us at admin@craighamiltonarchitects.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.